Tag: Training

  • Keeping Employees Informed

    It’s 9:00 am on a workday; do you know how much your employees know about the business they’re representing, the company and the industry they work in? Quiz them, but not before you’ve given them a chance to learn and immerse themselves in the subjects at hand, and definitely not in a boring, circle the […]

  • Product Knowledge Workshop

    Take it from us; the best kind of learning is hands-on. So, when you add a new line of products in your business, or are implementing a new tool or system, a great way to offer product knowledge to your employees is to set up a workshop.

  • Set Up A Private Wiki For Your Company

    Imagine if you could make note of every detail of the processes, communications, and instructions that pertain to your business and make it accessible to every employee, in an online private forum. There is such a thing; it’s called Wikipedia. That’s right, according to The Globe and Mail’s article, why you should set up a company wiki it’s an immeasurably useful resource to have.

  • Training Is Investing In Employees

    Training: teaching employees new skills, insight, and empowering them to overcome weaknesses to succeed.

  • Business Phone Etiquette

    Who’s answering your company’s phone? Do they speak in a professional and inviting manner? Are they knowledgeable and informative? Can they answer questions, and do they know what to do when they can’t answer a question? Practicing good phone manners should be intuitive and logical, but as HR specialists we’re here to say that this is not always the case. So much business is at stake in a simple phone call that employers should take the time to train employees on phone call etiquette.

  • Delegating, Outsourcing and Hiring

    It makes sense in business to delegate; especially if you have motivated employees who want to gain more experience and advance their careers. At FACETS Business Solutions, we’re very fond of delegating and outsourcing, too – this is how business gets done. For example, we happily take on young and inexperienced apprentices, interested in human resources, bookkeeping, or general business, and we teach them the ways of our business. Their pay is not as high as an expert’s would be; but what we’re offering them is experience, which will be the very qualifications they’ll need to put on their resumes. With pride, we train and offer great opportunity to those who are motivated and are intent on learning and improving.